Customer Support

Services and Support

Asempra’s Customer Service organization is dedicated to helping customers realize the full benefits and highest value of their Business Continuity Server investment.

Technical Support

Our customer support professionals work closely with Asempra’s sales engineers during the installation process to gain a solid understanding of the customer’s continuous availability and data protection needs. Utilizing that background, our customer support professionals form a detailed and customized understanding of your environment to provide you with the highest levels of service.

Asempra customers have fast, easy access to technical support via our customer support number and email. All issues and questions are addressed efficiently and effectively, thanks to clearly defined response time, resolution, and escalation procedures. Sophisticated support systems enable Asempra to respond quickly to any changing conditions.